Shipping policy
At OVQEN, every order is prepared with care so your pieces arrive safely and ready to wear.
Processing Time
Orders are typically processed within 1–4 business days before they are shipped.
Shipping Time
Standard shipping usually takes 5–12 business days, depending on your location and the shipping carrier.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery destination.
International Shipping
We ship worldwide. Please note that customs duties, taxes, or import fees may apply depending on your country. These charges are the responsibility of the customer.
Tracking Your Order
Once your order has shipped, you will receive a tracking number by email.
You can also track your order anytime through the Track Your Order page on our website.
Need Help?
If you have any questions about your order or shipping, contact us at:
We’ll be happy to help.